Refund Policy

Refund Policy

At Uplixa, we aim to deliver top-quality Amazon business services. However, if you’re unsatisfied, please review the following refund guidelines:

Our guarantee — fixed-fee services

Brand Name Change, Brand Name Recovery, Hijacker & Copycat Removal and all other fixed-fee services: if UPLIXA cannot complete the agreed work, you receive a 100% refund of the service fee. Bank and payment-processing charges are not covered and are deducted from any refund.

Growth Plan (monthly)

Monthly fees are non-refundable once work has begun. The Growth Plan is instead covered by our growth guarantee: if the agreed growth target is not reached within 90 days (products in stock, recommended changes implemented), we continue working at no charge until it is.

Also refundable

non-delivery of the agreed service; a delivered service materially different from the agreed scope.

Not refundable

consultations once delivered; services fully completed as agreed; bank/transaction fees in all cases.

Process:

Email sales@uplixa.com with the service, purchase date, and reason → response within 7–10 business days → approved refunds issued within 10 business days to the original payment method, minus transaction fees.

Contact Us

If you have any questions regarding the Refunds Policy, please contact us at:

  • Email: sales@uplixa.com
  • Phone: +1(307) 243-8244