A hijacker replaced their brand name. Seller Support kept saying no.

LEAD CASE · HEALTH PRODUCTS · AMAZON US

A hijacker replaced their brand name. Seller Support kept saying no.

MEDI-AID (BRAND OWNER: PILL THING) · BRAND NAME REPLACED WITH "BAOBANG" · FBA INVENTORY FROZEN

An unauthorised seller used Amazon’s catalogue system to replace the Medi-Aid brand name on the owner’s own listings. Every case the owner filed came back closed as a “rebranding request” — something Amazon does not permit. The brand was locked out of its own catalogue, unable to edit content or ship inventory, while a third party sat on the listing.

WHAT WE DID :

Identified that the case was being misclassified, not simply rejected
Rebuilt it as a documented hijack with evidence of ownership — not a rename request
Escalated to Amazon's Catalog Integrity and Brand Protection teams, past Seller Support
Followed through every verification request until the catalogue was corrected

"When Seller Support denies a hijack, the answer is not to file again. It is to file somewhere else."

Amazon Hijacker Removal

Amazon Account Management

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+1 307 243 8244

Email us

sales@uplixa.com

Amazon Growth Agency

Supplement Brands

CHANGE YOUR BRAND NAME WITHOUT HEADACHE

Send Us One ASIN and We Will Tell You What It Will Take

No obligation, and no pitch if your case is not winnable — we will tell you that too. If it is, you will get the route, the timeline and the price.

A hijacker replaced their brand name. Seller Support kept saying no.

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